Contact Us
We're here to help you succeed
Have questions about Pass65? Need help with your account? We'd love to hear from you. Choose the best way to reach us below.
Response Time
We typically respond within 24-48 hours on business days
Mon-Fri, 9am-6pm ESTWhat Can We Help With?
📚 Product Questions
Want to know more about how Pass65 works? Curious about our AI technology or study methodology? We're happy to explain how our platform can help you prepare for the Series 65 exam.
🔧 Technical Support
Experiencing issues with your account, having trouble accessing content, or encountering bugs? Our support team is here to help resolve any technical problems quickly.
💳 Billing & Subscriptions
Questions about your subscription, payment methods, or billing history? Need to update your payment information or have questions about our pricing? We've got you covered.
💰 Refunds
Need to request a refund under our money-back guarantee? Please include "Refund Request" in your email subject line along with your registered email address. See our Refund Policy for full details.
🤝 Partnerships
Interested in partnering with Pass65? Whether you're an educational institution, employer, or organization looking to provide Series 65 prep to your members, we'd love to discuss opportunities.
📝 Feedback & Suggestions
We're constantly improving Pass65 based on user feedback. Have an idea for a new feature? Found something that could be better? We value your input and read every message.
Frequently Asked Questions
Before reaching out, you might find your answer in our FAQ section on the homepage. Here are some common questions:
Tips for Faster Support
To help us assist you as quickly as possible, please include:
- Your registered email address — so we can find your account
- Clear description of your issue — what happened, when, and what you expected
- Screenshots (if applicable) — visuals help us understand technical issues
- Browser and device information — for technical problems
💬 We Value Your Feedback
Pass65 was built for learners like you. Your feedback directly shapes how we improve our platform. Whether it's a feature request, a bug report, or just a note to tell us what's working well — we genuinely appreciate hearing from you.
Ready to Get Started?
If you haven't tried Pass65 yet, start your free 7-day trial today. No credit card required.